About the SmartROC™

Minerals Processing Plants operate in harsh and challenging conditions. Processing millions of tonnes of rock tests equipment to limit. To maximize our client’s throughput and recovery, we require solutions that are always on, always accurate, always monitored.

That is why Stone Three puts a focus on monitoring and support, and  has implemented world leading infrastructure, processes and teams.

Monitor
01

Monitor 24/7

24/7 Holistic monitoring of smart sensors and APC solutions.
Secure data
02

Secure Data

Azure Edge IOT and Cloud infrastructure.
KPI Reports
03

KPI Reports

Reports on Key Sensor and APC metrics, actionable advisories & infrastructure health.
Engineering experts
04

Engineering Experts

Software-, Support-, APC- & process engineers, Data Scientists and management.
Case Tracking1
05

Case Track

Modern CMS portal assess for users to track actions, ticket history & investigations summaries in one place.
Alerts
06

Automated Alerts

Sensor- and server health, data integrity, APC utilization & non-productive process states.

In the Stone Three SmartROC™, we push the boundaries of The Future of Work. Now.™

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What is the SmartROC™

The SmartROC™ is an advanced Remote Operations Centre located in Somerset West, South Africa.

Designed to be the core of operations, SmartROC™ brings together experts from the APC, M&D, and Support teams with our S3 smart, always-on,  technology, fostering a collaborative environment.

As an ISO 27001 and 27701 certified infrastructure, the SmartROC™ provides real-time insights from all integrated mining sites and sensors, ensuring solutions that are always on, accurate, and continuously monitored. This creates a unique advantage for troubleshooting as well as running ongoing improvement programs across all our offerings.

Why Our SmartROC™

Dedicated Remote Operations Centre combining system and process monitoring:

  • Actionable Insights

    SmartROC™ doesn't just process client data, but clear performance indicators, advisories, and trend analysis to drive measurable improvement, giving users onsite actionable insight.

  • Integrated Collaboration

    Seamless alignment between onsite teams and remote engineers means rapid issue resolution and shared visibility across operations.

  • Proven Reliability

    Built on secure Azure Edge IoT infrastructure, SmartROC™ ensures your data and systems remain connected, protected, and always operational.

  • Always-On Expertise

    Continuous oversight by process, APC, and data specialists ensures potential issues are addressed before they impact production.

  • Future-Focused Design

    By combining advanced analytics, automation, and real human expertise, SmartROC™ defines the next generation of remote support — always on, always accurate, always evolving.

Book a Smart ROC™ Tour

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